ChannelSync lets a business connect its social media and messaging accounts (for example Facebook Pages, Instagram professional accounts, Threads, X, YouTube, LinkedIn, TikTok, Reddit, Pinterest, Bluesky, Mastodon and WhatsApp Business) and manage posts, messages, comments and analytics from one place.
Only to provide the service you asked for: publishing to the accounts you connected, showing you your messages and comments, sending the replies you write, and reporting analytics. We do not sell data, use it for advertising, or train models on it.
Data received from Meta (Facebook, Instagram, Threads, WhatsApp), Google (YouTube), X, TikTok, LinkedIn, Reddit, Pinterest and other platforms is used in accordance with each platform's terms and developer policies, including Meta's Platform Terms and Google's API Services User Data Policy, and only to provide ChannelSync features to the account owner who connected them.
Data is stored on servers operated by Peak Software. Access tokens are encrypted at rest. Access is restricted to staff who need it to operate the service.
Data is kept while your account is active. Disconnecting a platform account deletes its tokens immediately and its cached content within 30 days. Deleting your ChannelSync account deletes all your data within 30 days. You can also request deletion at any time; see Data deletion.
Under POPIA, GDPR and similar laws you may request access to, correction of, or deletion of your personal data by emailing privacy@channelsync.app.
Peak Software (Pty) Ltd · privacy@channelsync.app